Satispay (for POS)

Information on the Satispay payment method for POS.


Please note: this payment method is coming soon - it is currently in the pilot phase, in Luxembourg only

Satispay makes transferring money as effortless as sending a message. Send money to your phone contacts and pay in stores in a matter of seconds.

Viva’s POS integration with Satispay allows you to generate a Satispay QR code natively within your POS device. You can then present this QR code for your customers to scan with their mobile device, where they can complete the payment easily and securely.

Some of the main benefits of offering Satispay (for POS) as a payment method are:

User Experience

1. On the POS terminal, the merchant selects (1) the ‘more’ option > (2) the Satispay payment method.

Satispay - User Journey - 1

2. The Satispay QR code is then displayed:

Satispay - User Journey - 2

3. The customer then scans the QR code with their mobile device to be taken to the Satispay environment to complete their payment

4. Once the customer has completed the payment on their device, a confirmation message is shown on the POS terminal:

Satispay - User Journey - 3


How to activate Satispay (for POS)

Merchants do not need to have an account with Satispay

Merchants can only activate Satispay (for POS) on their own from their Viva account interface. To activate Satispay (for POS), please follow the procedure below:

1. Sign in to your production Viva account
2. Click on Settings > API Access and scroll down to the Satispay (Payment Method) section
3. Click on the Enable Satispay as a payment method button
4. If Satispay (for POS) is enabled successfully, a success message with a green background will be shown at the top-right of the page

Merchant Categories

There are some merchant categories that are not eligible to have Satispay (for POS) activated. If your business is in one of these categories, you will not be able to accept payments through Satispay (for POS):

Merchant Category (MCC) Description
4814 Telecommunication services, including local and long distance calls, credit card calls, calls through use of magnetic stripe reading telephones and faxes
4829 Money Orders - Wire Transfer
5933 Pawn shops
5966 Outbound telemarketing
5967 Inbound telemarketing
5969 Ticket Agencies (Radio, television and other direct Marketers not elsewhere classified)
6010 Financial institutions - manual cash disbursements
6011 Financial institutions - automated cash disbursements
6012 Loan Payments, Institution
6051 Non-financial institutions - foreign currency, money orders (not wire transfer), scrip and travellers' checks
6211 Dealers - Securities, Mutual Funds, Stocks, Commodities, Bonds
7012 Timeshares
7273 Dating and escort services
7278 Buying and shopping services and clubs
7321 Consumer credit reporting agencies
7322 Debt collection agencies
7361 Employment agencies and temporary help services
7995 Betting (including Lottery Tickets, Casino Gaming Chips, Off-Track Betting and Wagers)

Payment method messaging

It is important that the customer is aware of the payment methods you offer, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Satispay as a payment method:

Payment Method Icon - Satispay (for POS)

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!