Information on the Satispay payment method.


Satispay is a mobile payment platform, offering users a convenient and secure way to make transactions using their smartphones.

Some of the main benefits of offering Satispay as a payment method are:

User Experience


At the checkout, the customer selects Satispay as their preferred payment method:

Satispay - User Journey - 1
Satispay - User Journey - 2

The Satispay QR is provided to the customer for scanning using their Satispay application:

Satispay - User Journey - 3


Please also see our videos below, outlining the desktop and mobile use of Satispay:




Merchants do not need to have an account with Satispay.

How to activate Satispay

Merchants do not need to have an account with Satispay.

Environment Activation details
Production Activation of this payment method is instant. Once activated, merchants will immediately be able to accept payments via Satispay.
Demo This payment method is unavailable on demo environment.

Merchants can only activate Satispay on their own from their Viva account interface. To activate Satispay, please follow the procedure below:

  1. Sign in to your production Viva account .

  2. Click on Settings > API Access and scroll down to the Satispay (Payment Method) section.

  3. Click on the Enable Satispay as a payment method button:

    Enable Satispay as a payment method

  4. Satispay will be activated.

  5. If you would like to deactivate Satispay, click on the Disable Satispay as a payment method button:

    Satispay enabled as a payment method

Merchant Categories

There are some merchant categories that are not eligible to have Satispay activated. If your business is in one of these categories, you will not be able to accept payments through Satispay:

Merchant Category (MCC) Description
4814Telecommunication services, including local and long distance calls, credit card calls, calls through use of magnetic stripe reading telephones and faxes
4829Wire transfers and money orders
5933Pawn shops
5966Outbound telemarketing
5967Inbound telemarketing
5969Ticket Agencies(Radio, televison and other direct Marketers not elsewhere classified)
6010Financial institutions — manual cash disbursements
6011Financial institutions — automated cash disbursements
6012Financial institutions — merchandise and services
6051Non-financial institutions — foreign currency, money orders (not wire transfer), scrip and travellers’ checks
6211Securities — brokers and dealers
7273Dating and escort services
7278Buying and shopping services and clubs
7321Consumer credit reporting agencies
7322Debt collection agencies
7361Employement agencies and temporary help services
7995Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks

Smart Checkout supports Satispay straight out of the box with no configuration required.

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Satispay as a payment method:

Payment Method Icon - Satispay

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!