The purpose of this article is to show how to reset the app settings of the ‘viva.com | Terminal’ application, with or without erasing account information.
Process
Open the ‘viva.com | Terminal’ application and make sure is on the transaction screen or the screen with the Keypad, and select More in the bottom-right:
Select Reset and choose your preferred method of reset.
Settings reset - This option will reset the app settings to their defaults without erasing your previously entered account information.
Full reset - This option will reset the app settings to their defaults, erasing your previously entered account information and requiring you to re-activate the app.
Choose Continue with Settings reset to finalize the process for a settings reset or choose Continue with full reset for a full reset:
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