WeChat Pay

Information on the WeChat Pay payment method.


WeChat Pay is a mobile payment and digital wallet service by WeChat based in China that allows users to make mobile payments and online transactions.

Some of the main benefits of offering WeChat Pay as a payment method are:

User Experience


At online checkout, the consumer chooses WeChat Pay as their preferred payment method:

WeChat Pay - User Journey - 1

The customer is directed to a WeChat-hosted payment page where a QR code is presented:

WeChat Pay - User Journey - 2

The customer scans the QR code with their WeChat app to proceed:

WeChat Pay - User Journey - 2

They can then review the details of the payment:

WeChat Pay - User Journey - 4

The customer enters their password to complete the payment:

WeChat Pay - User Journey - 5

The customer then sees confirmation of the completed payment:

WeChat Pay - User Journey - 6


Please also see our videos below, outlining the desktop and mobile use of WeChat Pay:




Merchants do not need to have an account with WeChat Pay

How to activate WeChat Pay

Merchants do not need to have an account with WeChat Pay

Environment Activation details
Production This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the live chat icon in the bottom right-hand corner of this page.

*You may visit our Test Cards and Environments page for further information on how to make test payments with WeChat Pay.

Merchant Categories

There are some merchant categories that are not eligible to have WeChat Pay activated. If your business is in one of these categories, you will not be able to accept payments through WeChat Pay:

Merchant Category (MCC) Description
5094 Precious Stones and Metals, Watches and Jewelry
5122 Drugs, Drug Proprietors, and Druggist’s Sundries
5499 Misc. Food Stores – Convenience Stores and Specialty Markets
5912 Drug Stores and Pharmacies
5962 Direct Marketing – Travel Related Arrangements Services
5966 Direct Marketing- Outbound Telemarketing Merchant
5967 Direct Marketing – Inbound Teleservices Merchant
5999 Miscellaneous and Specialty Retail Stores
7322 Debt collection
7995 Betting (including Lottery Tickets, Casino Gaming Chips, Off-track Betting and Wagers)
7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers
9223 Bail and Bond Payments

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer WeChat Pay as a payment method:

Payment Method Icon - WeChat Pay

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!