Transaction Payment Created

Notification that a customer payment has been successful.


This webhook will be sent when a successful customer payment has been made to one of your wallets.

You should confirm the payment result with the combination of OrderCode and TransactionId parameters. You should then check the StatusId parameter to validate the status of the transaction and the Amount to validate the amount received, before updating a transaction’s status on your system. As an extra layer of confirmation, you have the option to use the Retrieve Transaction API

Webhook configuration

If you are setting up an ISV integration, please see our ISV Create webhook API call

To enable within the Viva banking app:

1. Log in to Viva, demo or live , and select the required account

2. Visit Settings > API Access > Webhooks

3. Click on the Create Webhook link.
The New Webhook dialog box is displayed

4. Enter your webhook URL in the URL field

If setting up the WooCommerce Smart Checkout plugin, within the URL field of the webhook, you will need to use the following format, replacing ‘’ with the domain of your WooCommerce store:

For all other cases, please enter the URL you have set up to receive webhooks

5. Click on the Verify link.
If verified successfully, a confirmation message is displayed

6. Choose Transaction Payment Created from the Event Type dropdown:

Transaction Payment Created webhook

7. Select the Active checkbox to activate notifications

8. Click on the Save button

Response example

You may find below the sample response with EventTypeId 1796.

  "Url": "Your webhook URL",
  "EventData": {
    "Moto": false,
    "Email": "",
    "Phone": "7700900796",
    "BankId": "NET_VISA",
    "Systemic": false,
    "Switching": false,
    "ParentId": null,
    "Amount": 10,  
    "ChannelId": "d84f93ff-8ad0-4d97-a7a3-f187dd667553",
    "TerminalId": 90000000,
    "MerchantId": "bdf4c6b3-c26d-4046-b5df-5c443ec39d09",
    "OrderCode": 2271655739472609,
    "ProductId": null,
    "StatusId": "F",
    "FullName": "Customer name",  
    "ResellerId": null,
    "InsDate": "2021-09-02T10:39:28.73",
    "TotalFee": 0,
    "CardUniqueReference": "2BFCB1FD4F000DB41CB5BA76CAFB68D76AB87752",
    "CardToken": "2BFCB1FD4F000DB41CB5BA76CAFB68D76AB87752",
    "CardNumber": "414746XXXXXX0133",
    "Descriptor": null,
    "TipAmount": 0,
    "SourceCode": "8362",
    "SourceName": "Test",
    "Latitude": null,
    "Longitude": null,
    "CompanyName": "Business name",
    "TransactionId": "997ab1e3-e6ce-45c9-970d-4d902f27ce71",  
    "CompanyTitle": "Business title",
    "PanEntryMode": "01",
    "ReferenceNumber": 944981,
    "ResponseCode": "00",
    "CurrencyCode": "978",
    "OrderCulture": "el-GR",
    "MerchantTrns": "Short description of items/services purchased by customer",
    "CustomerTrns": "Short description of items/services purchased to display to your customer",
    "IsManualRefund": false,
    "TargetPersonId": null,
    "TargetWalletId": null,
    "LoyaltyTriggered": false,
    "TransactionTypeId": 5,  
    "TotalInstallments": 0,
    "CardCountryCode": "SG",
    "CardIssuingBank": "CITIBANK",
    "RedeemedAmount": 0,
    "ClearanceDate": null,
    "CurrentInstallment": 0,
    "Tags": [
      "tag sample string 1",
      "tag sample string 2",
      "tag sample string 3"
    "BillId": null,
    "ResellerSourceCode": null,  
    "ResellerSourceName": null,  
    "ResellerCompanyName": null,
    "ResellerSourceAddress": null,  
    "CardExpirationDate": "2022-01-31T00:00:00",
    "RetrievalReferenceNumber": "124507944981",
    "AssignedMerchantUsers": [],
    "AssignedResellerUsers": [],
    "CardTypeId": 0,
    "DigitalWalletId": 2,
    "ResponseEventId": null,
    "ElectronicCommerceIndicator": "5",
  "Created": "2021-09-02T07:39:28.8496795Z",  
  "CorrelationId": "21-245-DB33F8C9",
  "EventTypeId": 1796,  
  "Delay": null,
  "MessageId": "e8b09fc2-d4a4-43fc-8251-acd87ad04d96",
  "RecipientId": "bdf4c6b3-c26d-4046-b5df-5c443ec39d09",
  "MessageTypeId": 512

Property TransactionTypeId can have a number of different values. See TransactionTypeId parameter on our Response codes page for the full list.

Webhook body

You can find below the body parameters of this webhook

Parameter Description Example
Url (string) Your webhook URL "Your webhook URL"
Moto (boolean) True/False, Indicates if the card details were entered by a third person or by customers themselves false
Email (string) Customer email ""
Phone (string) Phone number of the customer "7700900796"
BankId (string) Bank's ID "NET_VISA"
Systemic (boolean) If true, this is a transaction which was not initiated by the merchant or by the customer. Instead, this was a system-initiated transaction (for edge cases, e.g. Bancontact) false
Switching (boolean) If the transaction is a switching transaction false
ParentId (uuid) The parent TransactionId (if any) of the current transaction null
Amount (decimal) The signed amount of the transaction. Represents the total funds paid by the customer and includes TotalFee 10
ChannelId (uuid) Woocommerce, shopify, smart checkout, api, pos etc. "d84f93ff-8ad0-4d97-a7a3-f187dd667553"
TerminalId (int) Id of the POS if it is a physical payment 90000000
MerchantId (uuid) The MerchantId of the Merchant "bdf4c6b3-c26d-4046-b5df-5c443ec39d09"
OrderCode (long) The OrderCode of the transaction 2271655739472609
ProductId (uuid) If not empty, wallet refill null
StatusId (string) The status of the transaction "F"
FullName (string) Customer Fullname "Customer name"
ResellerId (uuid) The ResellerId of the Reseller (if any) that received the payment null
InsDate (datetime) The date and time the transaction took place "2021-09-02T10:39:28.73"
TotalFee (decimal) The signed fees that apply to the transaction (e.g. if paid through reseller network) 0
CardToken (string) The Token of the card "2BFCB1FD4F000DB41CB5BA76CAFB68D76AB87752"
CardUniqueReference (string) The Token of the card "2BFCB1FD4F000DB41CB5BA76CAFB68D76AB87752"
CardNumber (string) The card number used (applicable for card related transaction types) "414746XXXXXX0133"
Descriptor (string) The descriptor displayed on both the bank statement and the 3DS verification page. MerchantX Descriptor
TipAmount (decimal) The amount for the tip which is linked with the payment order 0
SourceCode (string) The SourceCode of the Merchant used for the transaction "8362"
SourceName (string) The Merchant's source name "Test"
Latitude (decimal) If physical source, GPS coordinates null
Longitude (decimal) If physical source, GPS coordinates null
CompanyName (string) The company name of the Merchant "Business name"
TransactionId (uuid) The TransactionId of the transaction "997ab1e3-e6ce-45c9-970d-4d902f27ce71"
CompanyTitle (string) Business Title "Business title"
PanEntryMode (string) How the card was used "01"
ReferenceNumber (int) Used by card schemes to identify a transaction (created by us) 944981
ResponseCode (string) Response Code for each transaction "00"
CurrencyCode (string) The currency of the transaction in ISO 4217 numeric format (e.g. “978” for Euro) "978"
OrderCulture (string) The language (culture) of the order "el-GR"
MerchantTrns (string) The MerchantTrns property as set during the creation of the Order "Short description of items/services purchased by customer"
CustomerTrns (string) The CustomerTrns property as set during the creation of the Order "Short description of items/services purchased to display to your customer"
IsManualRefund (boolean) Internal process false
TargetPersonId (uuid) The target logged-in user of the transaction (e.g. for wallet payments, this is the wallet owner id) null
TargetWalletId (int64) The target wallet of the transaction null
LoyaltyTriggered (boolean) If the customer paid using loyalty points in addition to the charge false
TransactionTypeId (int) The type of transaction 5
TotalInstallments (byte) The total card installments of the transaction 0
CardCountryCode (string) The country the card was issued from "SG"
CardIssuingBank (string) The bank the card was issued from "CITIBANK"
RedeemedAmount (int) This refers to loyalty, it is the amount redeemed using points 0
ClearanceDate (int) The day of the clearence null
CurrentInstallment (byte) The current card installment ordinal (use in relation with TotalInstallments parameter) 0
Tags (arrayOfStrings) Information that Merchant inputs "tag sample string 1"
"tag sample string 2"
"tag sample string 3"
BillId (uuid) The id of the bill payment (if the transaction is a bill payment transaction) null
ResellerSourceCode (string) The SourceCode of the source of the Reseller (if any) that received the payment null
ResellerSourceName (string) The name of the Reseller (if any) that received the payment null
ResellerCompanyName (string) The name of the Reseller (if any) that received the payment null
ResellerSourceAddress (string) The address of the source of the Reseller (if any) that received the payment null
CardExpirationDate (string) The expiration date of the card used "2022-01-31T00:00:00"
RetrievalReferenceNumber (string) Used to retrieve the trn from external systems "124507944981"
AssignedMerchantUsers (arrayOfStrings) Merchants assigned to the source of the transaction []
AssignedResellerUsers (arrayOfStrings) Resellers assigned to the source of the transaction []
CardTypeId (byte) Possible values 0(Visa), 1(Mastercard), 2(Diners), 3(Amex), 4(Invalid), 5(Unknown), 6(Maestro), 7(Discover), 8(JCB) 0
DigitalWalletId (byte) Identification id if an e-commerce transaction paid through any digital wallet Possible values are:

2 = Apple Pay
3 = Google Pay
4 = Samsung Pay
6 = MobilePay Online
ResponseEventId (uuid) The internal EventId of the transaction, used for INTERNAL OPERATIONS loyalty, ctap, bancontact advices null
ElectronicCommerceIndicator (string) A code appended to the Success/Failure URL as a query string parameter in addition to Event ID? "5"
BinId (int) Internal information related to the card schemes, routing and payment flow used 43
Ucaf (string) Transports authentication data from party to party in online transactions - contains values when a transaction is passing from 3DS null
DualMessage (boolean) Internal information related to the card schemes, routing and payment flow used false
AcquirerApproved (boolean) Applies to offline POS using SAF (Store And Forward) and approved locally. When back online, POS sends list of transactions to Viva with this parameter being used to record approved status false
AuthorizationId (string) Unique authorization number for the transaction provided by issuer "471543"
ConnectedAccountId (string) The ID of the connected account (relevant for certain transactions, such as Marketplace) null
MerchantCategoryCode (int) The MCC of the merchant, denoting their business type 8999
ExternalTransactionId (string) Contains the unique identifier of the transaction for the payment method used (e.g. BlueCode, Blik, Click2Pay) null
ServiceId (int) A way to differentiate services, used for certain types of transactions. Possible values are:

-1 = Invalid
0 = WebCheckOut
4 = EmailCheckOut
6 = SendMoneyGambling
7 = MobileTopUp
8 = Voucher
9 = Collection
10 = BillPayment
14 = PayOut
15 = ManualCashDisbursement
16 = Withdrawal
17 = GiftCard
18 = SendMoneyMerchantRebate
19 = SendMoneyFastRefund
OrderServiceId (int) The ServiceId of the order 0
Created (datetime) Transaction's creation timestamp "2021-09-02T07:39:28.8496795Z"
CorrelationId (uuid) Internal Id to track the request flow for debug reasons "21-245-DB33F8C9"
EventTypeId (int) The type of the event that triggered the notification 1796
Delay (string) Delay timespan for messages that are sent at a future date and not instantly null
MessageId (uuid) Unique identifier of the message "e8b09fc2-d4a4-43fc-8251-acd87ad04d96"
RecipientId (uuid) The recipient of the webhook (in this case the merchant) "bdf4c6b3-c26d-4046-b5df-5c443ec39d09"
MessageTypeId (int) The type of the message, this will always be webhook for the merchants 0x200 or 0x201 in hex. 512

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