Cash (Viva Spot)

Information on the Cash (Viva Spot) payment method.


Cash (Viva Spot) is a payment method offered by Viva, which allows your customers to pay via cash at one of over 2,000 locations known as ‘Viva Spots’.

Some of the main benefits of offering Cash (Viva Spot) as a payment method are:

User Experience

At the checkout, the customer selects Cash (Viva Spot) as their preferred payment method:

Cash (Viva Spot) - User Journey - 1

If needed, the customer is able to view all Viva Spot locations to find one near to them:

Cash (Viva Spot) - User Journey - 2

Once the customer reaches the Viva Spot location, the transaction proceeds as follows:


How to activate Cash (Viva Spot)

Environment Activation details
Production Cash (Viva Spot) is activated by default, meaning no extra setup is required from the merchant.
Demo This payment method is unavailable on demo environment.

If desired, this payment method can be disabled for a given payment by setting the disableCash parameter to true when creating a payment order

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Cash as a payment method:

Payment Method Icon - Cash

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!