The purpose of this article is to show how to connect a card reader to a Viva Terminal device.
Process
The below process relates to connection via Bluetooth. For connection via USB, please choose the USB option where presented and physically connect the USB cable
Either during the setup phase of the app, or via More > Card Readers in the app after setup is complete, select the type of card reader you wish to pair:
Select the connection method you wish to use, Bluetooth or USB:
for Bluetooth, switch on the card reader and put it into pairing mode:
In the app, select the device from the options available:
You will see a notice that you will need to select ‘Pair’:
Within the ‘pairing request’ pop-up, select the ‘Pair’ option:
Press the connect button on the card reader and wait for connection to complete:
The card reader may need to perform an update:
Press Continue when the connection is complete to begin using the card reader:
You can then choose to pair more devices, or to continue:
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!
