Enable/Disable Instalments & Tips

How to enable Instalments & Tips in the 'viva.com | Terminal' application.

Overview

Instalments in the ‘viva.com | Terminal’ application allow your customer to pay the total purchase in small portions throughout a fixed period, as long as the following criteria are met:

Handle payments with card installments

Activation Steps (Instalments)

  1. From the main screen, navigate to the ‘More’ menu at the bottom-right:
    More

  2. From here, click on the ‘Instalments’ toggle to ensure they are enabled:
    Instalments

  3. When using instalments, you can select the number of monthly instalments to offer (up to a maximum of 36):
    Instalments

  4. If the card chosen is not able to be used for instalments then the following will be shown, where you can either pay in full, choose another card, or cancel the transaction:
    Instalments

Tipping

Tips or Tipping in the ‘viva.com | Terminal’ application allow you to collect tips therefore allow payments to include tips.

Instalments

Instalments

Once ‘Round Tip Up’ is enabled, this option disables all other tipping options and asks the cardholder if they wish to have a tip automatically added to the amount necessary to round up to the nearest full amount.

More specifically:

Get Support

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